Welcome Lizone!

Customer Service

Wholesale Customers:

Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established distribution channel, retail store or web site. Please provide a copy of your resale license, or State tax ID to verify eligibility.


We accept checks, Visa, Master Card and American Express credit cards.


All warranties are provided by our manufactures. Most of our product lines have 18 months manufacture warranty.

LIZONE will replace any defective item with proof of purchase within 18 months. Warranties do not cover physical abuse or misuse of the products, including failure to follow any instructions and/or proper care of the product.


For any reason, you are not entirely delighted with the products that you have chosen, you may return them to us within 7 business days of receipt. All products returned must be in original boxes and packaging, have original UPC codes on the products, all manuals intact, and documentation provided in the package shipment. 

All returned merchandise must be authorized by a LIZONE wholesale department customer service representative; and RMA number visibly written on each carton.

Returned merchandise is subject to a 15% re-stocking fee. All freight charges are the responsibility of the customer.

OEM/ODM and Private-Label special orders

LIZONE is committed to providing battery design and manufacturing for OEM customers. LIZONE solution has combined the best equipment, technology and engineering expertise to build and deliver an advanced power systems for its customers. 

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below. 


Add:Block 18, Lihao lndustry Park, Longdong Community, Longgang Dist., Shenzhen, China
Tel:+86-0755-89452966 89452981

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